1. Introduction 

1.1. Lucky Star Design Emporium (“LSDE”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our Website and services, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”) 

1.2. Please read the following policy carefully to understand how your personal information is handled. 

2. What Personal Information Do We Collect

2.1. We may collect the following information:

• Personal information such as, your name, gender, date of birth, address, telephone number, and email; and 

• Information about your computer hardware and software, such as your IP address, browser type, access times, and referring website addresses. 

2.2. We do not collect your financial information or retain credit card numbers used for transactions on the Website. 

3. Why Do We Collect Your Personal Information 

3.1. We collect your personal information to: 

• Provide you with tailored products, services, or offers; 

• Enhance communication with you; 

• Improve your experience with us; 

• Utilize for re-marketing, traffic, demographics, and interest reporting purposes; and 

• Notify you about new products, services, discounts, promotions, or events. 

4. When & How Do We Collect Your Personal Information 

4.1. We collect personal information: 

• Directly from you: When you consent to communications, make an enquiry, enter into a contract, participate in competitions, or use our Website or services. 

5. Disclosure of Information 5.1. We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by POPIA. 

5.2. We may also disclose your information: • Where we have a duty or a right to disclose in terms of law or industry codes; and 

• Where we believe it is necessary to protect our rights. 

6. Correction of Information 

6.1. You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate. 

7. What if You Don't Want Us To Collect Your Personal Information 

7.1. You have the choice not to provide personal information unless necessary. However, not providing certain information may affect our ability to provide products or services or to engage with you. 

7.2. You can manage your cookie preferences in your web browser settings and unsubscribe from marketing communications at any time. 

8. How Do We Store Your Personal Information 8.1. We employ appropriate measures to prevent accidental loss, unauthorized access, or misuse of personal information. 

8.2. Your information may be stored electronically or in hardcopy, with inherent risks associated with internet transmission. 

8.3. We keep your personal information for no longer than necessary and securely destroy or de-identify it (anonymised) when no longer required. 

9. Cookies 

9.1. We use cookies to: • Personalize your experience; 

• Store shopping contents; 

• Record website visits; 

• Analyse browsing and purchasing behaviour; 

• Deliver targeted advertising and content; and/or 

• Enhance your online experience. 

10. How to Contact Us 

10.1. If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at info@lsde.co.za.